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COACHING POCKETBOOK
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Coaching Pocketbook

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Coaching is aimed at improving performance at work. This is done by turning the activities people do into learning situations, in a planned way and under guidance.

There are four key stages to coaching, which the author explains and summarises the skills needed for each:
• Assessing current performance levels
• Setting outcomes for learning
• Agreeing tactics/initiating action
• Giving feedback

The opportunities for coaching and potential pitfalls are highlighted along with a check list and case study.

AUTHORS: Ian Fleming & Allan J. D. Taylor
PAGES: 112
SIZE: 148mm x 105mm

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