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MANAGING FOR POOR PERFORMANCE
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Managing for Poor Performance

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Addressing unsatisfactory performance as soon as it becomes apparent is crucial. Otherwise, corrective action may be reduced to formal discipline, transfer or termination. These can prove costly to both the organisation and the person themselves.

It is important to be able to recognise the types of poor performance and understand which responses are likely to be most effective for each. Appreciating the importance of gathering facts and data rather than relying on rumours, assumptions or guesswork is also essential.

This Skill Builder provides guidance on a positive and constructive method for handling unacceptable performance, including tips on how to provide corrective feedback. The steps involved in the three phases of Preparation, the Performance Interview and Follow Up are included.

PROGRAM INFORMATION

Length: minutes


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