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LEONIE COLLINS: FACILITATOR
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Leonie Collins: Facilitator
Expert: Collins, Leonie

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Leonie Collins

“Leonie’s infectious enthusiasm makes participants think outside the square and move from their comfort zone.”

Leonie is a trainer & coach, motivator, author and a dynamic & fun presenter.

Profile:

Leonie’s background includes promotion, public relations and sales, being identified as a CSP (Certified Speaking Professional one of only 56 in Australia). Being a well known identity in the hospitality industry and the business sector she is regarded as one of Australia’s leading authorities on Customer Care, Sales, Presentation Skills and Image.

Today, Leonie is one of the National Judges  and founding fellow of the International Customer Service Professionals.

She continues to run corporate in-house training programmes after 15 years in the field, and has worked with groups and individuals, from senior management through to front-line teams. Her simple down-to-earth, easy-to-apply techniques and tools ensure Leonie is committed to providing clients with services that not only meet their needs but add value to their business.

Accreditations:
• Accredited Matrix Plus facilitator for Who Moved My Cheese? Gaining Change Skills 
• Accredited DISC Profiler

Key Topics:

  Change Management
• Customer Service
• Presentation Skills
• Business Protocol for graduates
• Sales
• Emotional Intelligence

Some Client Testimonials:

Your enthusiasm was infectious and this showed with attendees thinking outside the square and moving away from their comfort zone"
Kaye Demmery - Chief Executive officer Mildura Tourism

"LG Pro is most appreciative of your commitment to providing high quality relevant information ensuring the session was a valuable experience for the participants"
David Preiss - Chief Executive Officer LG Pro

Geographic Availability:

Australia and New Zealand

PROGRAM INFORMATION


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