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10 ESSENTIAL RECEPTION SKILLS
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10 Essential Reception Skills
Expert: Ash, Eve/ Quarry, Peter

DVD Purchase 5-Day Rental 24-Hour Rental Free Preview
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Apart of the Take Away Training: Silver Series!  Every day visitors make judgements about your organisation by the quality of the reception they receive. Learn the ten essential skills every receptionist needs to deliver a winning welcome.

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(Click "Preview Online Here" icon top right of this page.
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The programme specifically explores issues of: 

  • Personal presentation.
  • Displaying your name
  • Clean and organised work space.
  • Professional greeting.
  • Acknowledging multiple visitors.
  • Respecting everybody.
  • Good communicator.
  • Willingness to help.
  • Managing waiting period.
  • Avoiding pet hates.

PROGRAM INFORMATION

Programme includes:

FOR PURCHASE FOR RENTAL
1X DVD 1X DVD
1x Leader's Guide 1x Leader's Guide

Length: 14 minutes


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