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DELEGATING AND EMPOWERING
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Delegating and Empowering

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For workplaces to function at their optimum, delegating and empowering are essential !  This program, in a very clear and concise way, Eve Ash and Peter Quarry distinguish between delegation and empowerment, and explain workplace applications, as they answer a range of probing questions.

Key Learning Points:
  • Definition of delegation and empowerment
  • Determine what needs delegating
  • Do a skills audit of the team
  • Demonstrate empowerment
  • Disempowered staff must talk to the manager
  • Managers must take some risks
  • Build skills with challenges
  • Use reward and recognition
  • Managers are always accountable
  • Provide coaching on how to delegate
  • Use different styles of delegation flexibly
  • Know when to supervise closely
  • Empowerment - let them make decisions
  • Be clear on standards and monitoring

PROGRAM INFORMATION

Programme includes:

FOR PURCHASE FOR RENTAL
DVD
Leader's Guide

Length: 13 minutes


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