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UNDERSTANDING ACCOUNTABILITY (CUTTING EDGE COMMUNICATION SERIES)
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Understanding Accountability (Cutting Edge Communication Series)

DVD Purchase 5-Day Rental 24-Hour Rental Free Preview
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NEW! Short sharp and funny with simple messages and skills for everyone!

Serena has come in from Head Office and is appalled by the lack of accountability in the regional office. She leaves Marcus with the challenge that his entire office must become accountable.
Marcus passes the task of remedying the situation to Carol, who panics and calls a snap meeting with the entire team (including Carlos, the cleaner).
She canvasses the team for their collective understanding of what accountability is, only to find a lot of confusion. She confesses privately that she was not sure of the exact meaning of accountability,
but is saved by the new guy, Sam, who provides a clear and unequivocal definition

-Don't assume accountability is understood
INSTEAD: Share examples to make it clear
 
-Don't blame and threaten
INSTEAD: Agree what is expected of everyone
 
-Don't demand on-the-spot commitment
INSTEAD: Share pride in being accountable
 
-Don’t assume everyone will be accountable
INSTEAD: Review and reward achievements

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PROGRAM INFORMATION

Programme includes:

FOR PURCHASE FOR RENTAL
DVD
Leaders Notes including: PDF on each DVD with discussion questions, activities, handouts & Powerpoint slides

Length: 6 minutes


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