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AFTER ALL, YOU'RE THE SUPERVISOR 3RD EDITION
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After all, you're the supervisor 3rd Edition

DVD Purchase 5-Day Rental 24-Hour Rental Free Preview
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IN ADDITION TO ENGLISH THIS TITLE IS AVAILABLE IN THE FOLLOWING LANGUAGES:
  • Mandarin Dubbed
  • Chinese Sub-title Traditional

For new and veteran supervisors alike, this programme reveals the nine components to supervisory success. Using the scenario of a recently promoted CSR, now asked to lead his previous co-workers, we see realistic situations solved by these nine secrets.

Benefits:
• Develops supervisory skills
• Increases team success
• Helps new supervisors avoid common pitfalls

This complete programme provides an array of tools for use in your training sessions, and as follow-up, to help keep your supervisors successful in their role.
Viewers meet Alec, a top-notch CSR recently promoted to supervisor. Alec is excited and a bit overwhelmed by his new responsibilities - especially the challenge of moving from the role of friend/colleague to team supervisor. Fortunately, he has a wise boss who guides him through the transition.
It's not always easy, but Alec finds his place, while his team learns to trust his guidance, work together more efficiently, and function more independently.

Participants will learn the Nine Components of Supervisory Success:
1. Acknowledge Your New Role
 2 .Plan and Prioritise
 3. Be Accessible
 4. Encourage Teamwork
 5. Communicate Upward and Downward
 6 .Delegate
 7. Discipline Effectively
 8. Provide Feedback
 9. Model the Way

 This title also available in Bahasa Indonesian subtitle

 

 

 

 

 

 

 


PROGRAM INFORMATION

Programme includes:

FOR PURCHASE FOR RENTAL
chaptered DVD with the Main Program plus Discussion Segments chaptered DVD with the Main Program plus Discussion Segments
Leader's Guide with Pre-training Assessment Tool Leader's Guide with Pre-training Assessment Tool
Participant Workbooks with Participant Follow-up CD-ROMs
Reminder Cards

Length: 20 minutes


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